Terms of Service
SECTION 1 – GENERAL CONDITIONS
This website is operated by Springvale Garden Centre Ltd.
By visiting our site and/ or purchasing something from us, you agree to be bound by the following terms and conditions. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website without express written permission by us.
Our website is maintained by Liquid Edge Creative Ltd and hosted by SiteHost. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 2 – SECURITY & PRIVACY
Credit card information is always encrypted during transfer over networks. Payments are processed by a third party payment gateway, Stripe, and we do not keep a record of your credit card details on our website.
SECTION 3 – WEBSITE INFORMATION
Information and products are accurate and current to the best of our knowledge. Environmental factors can result in differing success and outcomes which we cannot take responsibility for.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitors display of any colour will be accurate.
SECTION 4 – PRICING
All prices are displayed in New Zealand Dollars (NZ$) and Include GST (15%). All effort is made to ensure that correct pricing is displayed at all times. If a mistake is made we reserve the right to charge the correct amount. In this situation you will be contacted to check that you still want to proceed with your order.
SECTION 5 – REFUND/REPLACEMENT POLICY
Refunds and Replacements are managed on a case by case basis at our discretion. We uphold the consumer guarantees act. We do not take responsibility for plants that have perished due to lack of care or being in an unsuitable environment.